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MGMT 466: Organizational Learning and Knowledge Management

Welcome & Readings

This guide will assist you with your reading assignments and your case studies. 

See LionSearch and Google Scholar to learn how to use our interdisciplinary search tools.

Current News contains links to popular publications, from which many of your readings are assigned. 

The databases tab links you to helpful databases for your research.


NOTE: Harvard Business Review readings cannot be directly linked to. You can access HBR in the Business Source Premier Database. Please let me know if you need assistance. 

Argyris, C. (1977). Double loop learning in organizations: New forms for turbulent environments. Harvard Business Review, 55, 77-93.

Schein, E. H. (1996). Three cultures of management: The key to organizational learning. Sloan management review, 38(1), 9.

Levitt, T. (2006). What business are you in? Classic advice from Theodore Levitt. Harvard Business Review84(10), 126-37.

Mui, C. (2012). How Kodak failed.

Sinkula, J. M. (1994). Market information processing and organizational learning. The Journal of Marketing, 35-45.

Gino, F., & Staats, B. (2016). Why Organizations Don’t Learn. Harvard Business Review, 94(1-2), 24-24.

María Martínez-León, I., & Martínez-García, J. A. (2011). The influence of organizational structure on organizational learning. International Journal of Manpower, 32(5/6), 537-566.

Kale, P., Singh, H., & Raman, A. P. (2009). Don’t integrate your acquisitions, partner with them. Harvard business review87(12), 109-115.

Heifetz, R. A., & Laurie, D. L. (2003). The leader as teacher: creating the learning organization. Ivey Business Journal, 67(3), 1-9.

Ben-Hur, S., Jaworski, B., & Gray, D. (2015). Aligning Corporate Learning with Strategy. MIT Sloan Management Review, 57(1), 53.

Ballé, M., Morgan, J., & Sobek, D. K. (2016). Why Learning Is Central to Sustained Innovation. MIT Sloan Management Review, 57(3), 63.

Leslie, M., & Holloway, C. A. (2006). The sales learning curve. Harvard Business Review, 84(7/8), 114.

Gilad, B., & Hoppe, M. (2016). The Right Way to Use Competitive Intelligence. Harvard Business Review, (June 16).

Becker, F. (2007). Organizational ecology and knowledge networks. California management review, 49(2), 42-61.

Zack, M. H. (1999). Developing a knowledge strategy. California management review, 41(3), 125-145.

Chua, A. Y., & Banerjee, S. (2013). Customer knowledge management via social media: the case of Starbucks. Journal of Knowledge Management17(2), 237-249.

Sengupta, K., Abdel-Hamid, T. K., & Van Wassenhove, L. N. (2008). The experience trap. Harvard Business Review, 86(2), 94-101.

Searching Techniques

Keywords are the terms you use to search in the Libraries' databases. They distill your complex topic down into its most basic elements. You keywords should not be a sentence. 

Keep in mind that you can try many different keywords and can always look for new ones -- when you find articles, books, or other resources, see what keywords the database uses to describe the article. If you're stuck, these new keywords can help you find more information. 

If you are finding you get too many results (thousands) you may want to try adding a few more keywords to make your search more specific to a country, organization, or time period. Apply filters to restrict to certain kinds of results based on publication type, time period, etc. If you are not getting any results or only getting a handful of results, try using a fewer keywords, or try some broader terms.

You may need to conduct broader searches for industry information or product categories if you are unable to find specific results for your company.